Account deletion request

1. Sign in at /sign-in?redirect=%2Fprofile%2Faccount.
2. Open Profile, then Account.
3. In Danger zone, select Schedule account deletion and confirm.

A deletion request starts a 30-day recovery window before permanent purge.

You can remove specific data while keeping your account active.

• Events and drafts: delete drafts from Create, and permanently delete hosted events from Profile, then Events. This is applied immediately.
• Comments and replies: remove your own comments from event threads. Removed comments are hidden in-app, but moderation/audit metadata may be retained for safety enforcement.
• Inbox notifications: delete individual notifications, selected notifications, or all notifications from Inbox. This is applied immediately.
• Host profile data: schedule personal or owned-team host-profile reset from the Host or Team Settings danger zone. This uses a 30-day recovery window before permanent purge.

After you schedule deletion, your account enters a 30-day recovery window.

During that window, you can sign in and restore access from /account-recovery.

If you do not restore before the deadline, automatic cleanup runs every 15 minutes. Failed cleanup steps are retried until they complete.

• Personal host profile and personal hosted events.
• Owned team profile data that is not transferred to another owner.
• Your authored comments, RSVPs, drafts, inbox notifications, and notification preferences.
• Your user profile row and related account-personalization settings.
• Your sign-in identity, recovery email data, device tokens, and account-owned uploaded files.
• Personal support submissions, notification delivery records, and identifying details in retained operational records.

To preserve safety, fraud prevention, audit integrity, billing history, and legal compliance, certain operational records may be retained in de-identified or disassociated form.

For example, some moderation, trust, and activity records may remain with user references cleared.

The core account row is converted to a deleted/de-identified state (including a placeholder deleted email) and marked as deleted.

At final deletion, we delete your authentication record and remove your Stripe customer record, which cancels associated web subscriptions. RevenueCat purchase history linked to an opaque account ID and financial transaction records may remain for billing and accounting purposes. We do not send your name, email address, or phone number to RevenueCat.

Subscriptions purchased through Apple or Google must be canceled in your App Store or Google Play subscription settings. Account deletion does not cancel those store subscriptions.

Service-provider deletion processing and backup expiration can take additional time. Backups follow their retention lifecycle; they are not used to restore access to a deleted account.

If you own a team, ownership may transfer to another eligible team member to avoid service disruption. In that case, transferred team data is retained under the new owner.

If you cannot access your account and need help with deletion, contact support@thecatholiczone.com.